Booking vet appointments by phone, day and night
AlloVet, the AI voice assistant for veterinary clinics, books appointments during the call and writes them straight into your calendar (Google Calendar or VetUp). The caller hangs up with a confirmed slot, even in the evening or at the weekend.
How a call goes
- The assistant asks why the person is calling.
- It offers free slots from your calendar.
- It notes the client's name, their pet and the reason for the visit.
- It confirms the appointment out loud and writes it into your calendar.
- The call transcript and summary arrive in your portal.
Which calendar
- Google Calendar: included in the base plan.
- VetUp: appointments are written straight into the VetUp calendar, with clients and pets in sync. Included in every plan.
- Other cloud-based practice software: free integration for a POC, in about one week.
If the call is an emergency
The assistant does not try to book a slot. It transfers the call straight away to the number your clinic chose, and gives no medical advice.
Appointment reminders
AlloVet can send a reminder by SMS and email before the appointment. WhatsApp is possible too: tell us what you want.
Questions about booking by phone
Can the assistant book an appointment for a new client?
Yes. During the call it notes the client's contact details and their pet's name.
Do clients get a reminder before the appointment?
Yes. AlloVet can send a reminder by SMS and email before the appointment. Tell us what you want and we set it up with you.
Do we need to change our phone number?
No. You keep your number: your calls are forwarded to AlloVet.
Want to hear the assistant with your clinic's instructions?
Book a 30-minute demo, or ask for a free one-month test.